Thursday, June 12, 2008

Lofty twits

I had some handycam back-up to be taken pronto and it took me three phone calls to be convinced that Konica Nungambakkam would do it for me in an hour just as they promised they would and I convinced myself of this through my various cross 'qosteens'. Cos I needed it done in a hurry.

Then, I had all these great photo-stands and all these great snaps that I wanted printed and fitted into some nice stands and frames. So, I took it along to Konica Nungambakkam together with my handycam. Now, this place is supposed to be good, and the 'ultimate' Konica in Chennai. Whatever.

The reticent lady there first fumbled with my handycam and looked disbelieveing when I told her it was a hard disk camcorder -(bet she did n't know much about it -- well, i did n't either but SHE ought to have) . She coolly told me :
1. that it would take 2 days to get the dvds from handycam done
2. that TWO of the 3 photo stands I gave to her to examine would fit only ONE photo in each slot although I repeatedly told her the design was such that one could slide two in -- front and back. She steadfastly refused to agree and insisted in her reticent way that only one would fit into each.

Now, do I have some sort of anti-people personality that puts many people into some sort of loop where they feel giving me wrong or incomplete information gives them a sense of satisfaction?

Anyway, the person I am now trying to become, I told her in no uncertain terms...
1. that she had BETTER get me my dvds that day since I had spoken to that office the previous day and they had given me their word that they would do it in one she reluctantly made a show of consulting colleagues and said it could be done in 5 hours. (something is better than nothing)
2. that i wanted double the number of photos than was suggested by her despite her 'expert' advice, 'just in case' my idea about the photo stands worked.

Well, I got my DVDs ok that day and my photo stands are now proudly sporting all the photos I got printed and more. The words imbecile and incompetent come to mind when I consider this woman. Sure, it is no earthshattering mistake, but it was indifference mingled with lazily misplaced over-confidence. Had it not been for my inherently innocent-turned-suspicious nature that most 'service' people today don't give a damn and that I better look after myself, I would have had to make 2 more trips for this small job.


1 comment:

shyam said...

Good for you, Teesu. These petty little "Hitlers" need to be shown that customers arent always idiots!