*To do business, more than anything, you need common sense.
*There is not a single person on earth who thinks he is NOT sensitive.
*Don't be woolly about anything.
*Prepare, and when you do, be thorough.
*If you don't understand anything, ask. Nobody is born knowing everything.
"If you were the kind of person happy to spend time doing nothing in particular, attending kitty parties, etc. you would not be sitting in front of me! You have to focus on your family and your work."
My personal favourite is the first point above.